Export your DNS records

How to export the DNS records from your current provider before connecting your site to Tuurbo.

What it is

DNS records tell the internet where your site, your email and other services live. Before connecting your domain to Tuurbo you need a copy of all your current records, so nothing stops working when the nameservers change.

You can export them from the panel of the provider where you bought the domain or where your DNS is hosted. The section is usually called DNS, DNS zone or DNS management.

Two ways to export

Export button: many providers let you download a CSV or zone file.
Manual copy: if there is no export, copy every record (type, name, value, TTL) or take a screenshot of the full list.

You can then import the file or the screenshot in Tuurbo from DNS with Import from, then File/Screenshot.

Provider by provider

Provider	Where to find the records	How to export
Register.it	Domain, then Advanced management	Export or Export CSV button
Aruba	Domain services, then DNS management, then choose the domain	Export / Import section, choose TXT format
Netsons	Domains, choose the domain, Domain management, then Domain panel	Export CSV button
SiteGround	Site Tools, then Domain, then DNS Zone Editor	No export: copy the records or take a screenshot
GoDaddy	My Products, then DNS next to the domain	Actions, then Export Zone File
IONOS	Domains & SSL, choose the domain, then DNS	No export: copy every section, records are split by type
Namecheap	Domain List, Manage, then Advanced DNS	With cPanel hosting: AutoBackup, DNS tab, the file is in the dnszones folder. Otherwise copy the Host Records table
Hostinger	hPanel, Domains, then DNS Editor	No export: copy Type, Name, Points to and TTL of each record

Menu names can change over time: if you cannot find an item, look for "DNS" in your provider's panel.

What a text export looks like

example.com. 3600 IN A 192.0.2.1
www 3600 IN CNAME example.com.
mail 3600 IN A 192.0.2.2
example.com. 3600 IN MX 10 mail.example.com.
example.com. 3600 IN TXT "v=spf1 include:_spf.example.com ~all"

Each line shows the record name, the TTL in seconds, the class (IN), the type and the value.

Common problems

Problem	What to check
Email stops working after the switch	MX and TXT (SPF, DKIM) records were not copied. Add them in DNS.
A subdomain no longer opens	Check that every A and CNAME record of the subdomain was imported.
I do not have access to the provider	Ask whoever manages the domain for the credentials or for the export file.